Patient Support
Automatically answer routine questions across phone, SMS, chat, and email. Route exceptions to staff and clinical questions to clinicians.
Your point solution
for healthcare ops
ProdCycle replaces expensive SaaS tools and manual processes with AI-native applications built around your workflows, so you can lower software costs and customize how your team works.
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Patient Support
Answer routine questions and route exceptions
Patient Journey
Track progress and next steps
Provider Scheduling
Coordinate visits and coverage
Provider Credentialing
Track credentials and renewals
How ProdCycle works
From your first app to every change.
Pick an app
Choose a pre-built app from the library, or have a product engineer build one around your workflow.
Launch it
Go live on a dedicated, secure instance that ProdCycle hosts under a signed BAA, with no setup work for you.
Customize it
Describe a change in chat, approve the plan, preview the result, and deploy it, with no engineers needed.
Frameworks and laws that guide our builds
HIPAA
SOC 2
ISO 27001
GDPR
CCPA
NIST CSF
Use cases
Workflows for day-to-day operations.
Explore ways to organize recurring work across your team.
Digital Health
Patient Journey Tracking
Track intake, labs, clinical review, and follow-up. See where progress has stalled and who owns the next step.
Vendor & Contract Intelligence
Search vendor agreements and spending in one place to spot overlapping tools, track renewal deadlines, and prepare for negotiations.
Physician Groups
Provider Scheduling
Coordinate office, virtual, and home visits around provider availability. See which appointments need coverage when schedules change.
Provider Credentialing
Track state licenses, DEA registrations, and continuing education credits, with reminders before renewal deadlines.
Supplier Agreements
Track equipment, facility, and lab agreements, including fees, renewals, and cancellation deadlines.
Have a different use case? Tell us how your team works, and we'll discuss a starting point.
Reach outCustomer story
Software that fits the team. At a fraction of the cost.
Care managers at Helios Behavioral Health use their custom Collaborative Care platform to manage caseloads, billing, and monthly physician reporting.
86%
annual software savings
vs. Helios's prior vendor
100%
of care managers use it daily
“Running a Collaborative Care program is all in the details, and now the software matches ours exactly. We can change it whenever we need to, and it costs far less than what we had before.”
Jon BaumVP of Operations, Helios Behavioral HealthFAQ
- What can we run on ProdCycle?
- Apps for the recurring work your team handles in spreadsheets, inboxes, or separate tools, from patient support to credentialing. Pick a pre-built app from the library or have a product engineer build one, then shape it around your team.
- Can we change a workflow ourselves?
- Yes. Describe a change in chat, approve the plan, preview it when ready, and deploy when you are satisfied. Keep adapting the workflow as your process changes.
- Do we need to replace our EHR?
- No. Keep your EHR as the system of record. ProdCycle helps organize work around it, such as patient support, intake, referrals, and care coordination.
- Is your platform secure?
- The platform is SOC 2 Type II audited and HIPAA compliant, with encryption at rest and in transit. Every customer runs on a dedicated instance, and we sign a BAA with every plan. See the report and attestation in our Trust Center.
- Does ProdCycle make us compliant?
- No. ProdCycle checks application code against selected framework controls and records the results. These checks do not certify your organization or replace your compliance program.
- Where do we start?
- Tell us which workflow you want to improve. If the library has an app for it, you can launch it right away. If not, a product engineer builds a custom one with you.
Start with your workflow. Run it on ProdCycle.
Book a demo.
Walk us through a recurring process you want to improve.
See it working.
We show you the app that fits, or scope a custom build with a product engineer.
Go live.
Launch on your own secure instance, and keep customizing as your needs evolve.